Terms of Service

Effective Date: 01/01/2025 Last Updated: 09/24/2025

These Terms of Service ("Terms," "Agreement") govern your use of the website ProteinZoneATX.com (the "Site") and any services, products, or features made available through the Site (collectively, the "Services").

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must immediately discontinue use of the Site.

The Site is owned and operated by:

Protein Zone, LLC 10900 Research Blvd, Ste 160C Austin, TX 78759, United States Registered in Travis County, Texas

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1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase products from this Site. By using this Site, you represent and warrant that you have the legal capacity to enter into this Agreement. If you are accessing the Site on behalf of a company, you represent that you have the authority to bind that entity.

2. Use of the Site

You agree to use the Site only for lawful purposes and in compliance with all applicable local, state, national, and international laws. Prohibited uses include, but are not limited to: attempting to gain unauthorized access to the Site or servers; interfering with the Site's functionality; using the Site to distribute malicious software or harmful content; and copying, reproducing, or scraping content or product listings without express written permission.

3. Intellectual Property Rights

All content on the Site, including text, graphics, images, logos, product designs, icons, videos, and software, is the property of Protein Zone, LLC or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes only. You may not reproduce, duplicate, modify, distribute, or exploit any part of the Site without prior written consent.

4. Mobile Notifications & Order Updates

Service Description By providing your mobile phone number during checkout, you consent to receive text messages from ProteinZoneATX.com solely for the purpose of communicating information regarding your specific orders. This includes order confirmations, shipping status, tracking information, and delivery updates.

No Marketing Guarantee We value your privacy. Your mobile number will strictly be used for transactional notifications related to your purchase. We will not send promotional offers, marketing campaigns, or newsletters via text message.

Frequency Message frequency varies based on your order status (e.g., confirmation, shipped, out for delivery). You will only receive messages when the status of your order changes or requires your attention.

Opt-Out If you wish to stop receiving order updates via text, you may reply STOP to any mobile message sent from us. You may receive an additional message confirming your decision to opt out.

Help For assistance, reply HELP to any mobile message sent from us or contact us at support@proteinzoneatx.com.

Rates Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

5. Purchases and Payment

By placing an order on our Site, you agree to provide current, complete, and accurate purchase and account information. Prices are listed in U.S. dollars (USD) and are subject to change without notice. Accepted payment methods are displayed at checkout. Protein Zone, LLC reserves the right to refuse or cancel orders suspected of fraud, abuse, or violation of these Terms.

6. Shipping and Delivery

Orders are fulfilled and shipped from facilities designated by Protein Zone, LLC or its fulfillment partners. Estimated delivery times are provided at checkout but are not guaranteed. Risk of loss passes to you upon delivery of the order to the shipping carrier. Customers are responsible for providing accurate shipping information; Protein Zone, LLC is not responsible for lost packages due to incorrect addresses.

7. Returns, Refunds, and Buyback Guarantee

Returns are accepted in accordance with our published Return Policy, which forms part of these Terms. Products must be unopened and in resellable condition to qualify for a refund unless otherwise stated. Refunds will be issued to the original payment method within a reasonable timeframe after inspection. Protein Zone, LLC reserves the right to deny returns or refunds if products show signs of use, tampering, or are not in resellable condition.

8. Product Information and Health Disclaimer

Protein Zone products are dietary supplements and wellness products not evaluated by the U.S. Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure, or prevent any disease. You acknowledge that you are responsible for consulting a physician before using any dietary supplement, especially if pregnant, nursing, or under medical treatment. Protein Zone, LLC makes no guarantees regarding individual results.

9. User Accounts

You may be required to create an account to access certain features of the Site. You are responsible for maintaining the confidentiality of your account credentials. Protein Zone, LLC reserves the right to suspend or terminate accounts for misuse or violation of these Terms.

10. Third-Party Services

The Site may link to third-party services or websites. Protein Zone, LLC is not responsible for the content, policies, or practices of third parties. Use of third-party platforms (such as Shopify, payment gateways, or shipping providers) is governed by their respective terms.

11. Limitation of Liability

To the fullest extent permitted by law, Protein Zone, LLC, its officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site or products purchased. Our liability shall not exceed the total amount paid by you for the product or service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Protein Zone, LLC, its officers, employees, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including attorney's fees) arising from your violation of these Terms or misuse of the Site.

13. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Dispute Resolution

Any disputes shall first attempt to be resolved through good faith negotiations. If unresolved, disputes shall be submitted to binding arbitration in Travis County, Texas, USA, under the rules of the American Arbitration Association (AAA). You waive any right to participate in class-action lawsuits against Protein Zone, LLC.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

16. Termination

Protein Zone, LLC may suspend or terminate your access to the Site at any time, without notice, for violation of these Terms or other unlawful activity.

17. Modifications to Terms

Protein Zone, LLC reserves the right to update or revise these Terms at any time. Updated versions will be posted on the Site with a revised "Effective Date." Continued use of the Site constitutes acceptance of the new Terms.

18. Contact Information

For questions regarding these Terms, you may contact us at:

Protein Zone, LLC 10900 Research Blvd, Ste 160C Austin, TX 78759 United States

Email: support@proteinzoneatx.com